Privacy Policy jp368 —
Your Data, Our Responsibility

01Introduction

Jp368 ("we", "Platform") is committed to protecting the privacy of all users and members who use our services at jp368.pro. This Privacy Policy describes our practices regarding the collection, use, storage, and protection of your personal data.

This policy applies to all information you provide during the registration process, your use of the platform, communications with our support team, and information collected automatically while you browse our website.

Jp368 operates in accordance with international data protection standards and complies with applicable legal requirements. We continually review and update this policy to ensure it reflects industry best practices.

02Data We Collect

2.1 Registration Information

When you open a jp368 account, we collect the following information:

• Full name as per official identity document
• National ID or passport number
• Date of birth for age verification
• Active email address
• Mobile phone number
• Current residential address

2.2 Financial Information

To process transactions, we collect information related to your chosen payment method, including bank account details, eWallet account numbers, and deposit and withdrawal transaction records. jp368 does not directly store any credit or debit card information — all card transactions are processed by certified third-party payment providers.

2.3 Platform Usage Data

We automatically record platform usage activity for security and service improvement purposes:

2.4 KYC Information

As part of the identity verification (KYC) process, we may request additional documents such as a copy of your ID, proof of current address, or source of income information. These documents are stored in a secure environment and accessed only by authorised personnel.

03How We Use Your Data

Jp368 uses your personal data solely for legitimate, clearly stated purposes:

• Processing registrations and managing your account
• Verifying identity and fulfilling KYC requirements
• Processing deposits, withdrawals and other transactions
• Providing customer support services
• Sending important transaction information and account updates
• Detecting and preventing fraud, money laundering and illegal activities
• Complying with applicable legal and regulatory obligations
• Analysing usage patterns to improve the platform and user experience
• Sending marketing communications where you have consented to receive them

04Data Sharing with Third Parties

4.1 Trusted Third Parties

Jp368 may share your personal data with selected third parties in the following situations:

• Payment Providers: To process deposits and withdrawals using your chosen payment method
• Identity Verification Providers: For mandatory KYC and age verification processes
• Technology Providers: Companies that help us operate the platform infrastructure securely
• Analytics Providers: To understand platform usage patterns for improvement purposes

All these third parties are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in those agreements.

4.2 Regulatory Authorities

Jp368 will disclose your personal data to government authorities, law enforcement agencies, or courts where required to do so by law, court order, or to protect public safety. We will notify you of such requests unless prohibited from doing so by law.

4.3 Not Sold

Jp368 has never and will never sell, rent, or transfer your personal data to advertisers, data brokers, or any other third party for marketing or commercial purposes without your explicit consent.

05Data Security

Jp368 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, modification, disclosure, or destruction.

5.1 Technical Measures

• 256-bit SSL encryption for all data transmission between your device and our servers
• Encryption at rest for all databases storing sensitive information
• Intrusion detection systems (IDS) monitoring for suspicious activity 24/7
• Two-factor authentication (2FA) available for all member accounts
• Regular security audits by independent cybersecurity experts
• Network segmentation and layered firewall to protect server infrastructure

5.2 Organisational Measures

• Role-based access control — staff only access data required for their duties
• Mandatory security and privacy training for all jp368 staff
• Clear incident response procedures to address any data breaches
• Regular security audits and testing to identify and address vulnerabilities

06Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit our website. Cookies help jp368 recognise your device, remember your preferences, and deliver a better, more secure experience.

6.2 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login session verification and security — cannot be disabled
• Functional Cookies: Remembering your preferences such as language, theme and display settings for ease of use
• Analytics Cookies: Helping us understand how users interact with the platform to improve the user experience
• Security Cookies: Used to detect and prevent fraudulent activity and protect your account

6.3 Managing Cookies

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the jp368 platform and your ability to log in securely.

07Your Rights Regarding Personal Data

As a jp368 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

To exercise any of the above rights, contact the jp368 support team via live chat on the platform. We will process your request within 30 business days.

08Children's Data Protection

Jp368 services are strictly limited to individuals aged 18 and above. jp368 does not knowingly collect or store any personal data from minors.

If we discover that personal data of a minor has been collected without appropriate age verification, we will take immediate action to delete that information and close the relevant account. If you believe a minor has registered an account at jp368, please contact us immediately.

09Cross-Border Data Transfer

Your personal data may be stored and processed outside Malaysia in certain circumstances, particularly where international service providers we use to operate the platform are involved. In all such cases, jp368 ensures that:

• Data transfers are carried out in accordance with applicable legal requirements
• Appropriate data protection agreements have been established with all recipient parties
• Protection standards at least equivalent to this policy are maintained
• Adequate technical security measures are implemented to protect data during transfer

10Data Retention Period

Jp368 retains your personal data for as long as necessary for the purposes stated in this policy or as required by applicable legal obligations:

• Active Account Data: Retained for the duration your account is active and for a set period following account closure
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial compliance requirements
• KYC Records: Retained for the minimum period required by anti-money laundering regulations
• Communication Logs: Retained for 2 years for quality control and dispute resolution purposes
• Marketing Data: Deleted within 30 days after you unsubscribe from marketing communications

Once the applicable retention period has ended, your personal data will be securely deleted or anonymised in accordance with jp368's standard procedures.

11Amendments to the Privacy Policy

Jp368 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The last updated date will always be displayed at the top of this document.

For significant amendments that affect your privacy rights, jp368 will provide at least 14 days' notice before the changes take effect, via email or in-platform notification. Continued use of the jp368 platform after the effective date of any amendment constitutes acceptance of the updated policy.

12Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how jp368 handles your personal data, our team is ready to assist:

• Via live chat on the jp368 platform — available 24/7
• Via support email at [email protected] (display only, not clickable)
• Via the FAQ for frequently asked questions about privacy and data

We aim to respond to all privacy-related inquiries within 5 business days. For data subject rights requests (such as data access or deletion), we will process them within 30 business days from the date we receive a complete request.